Frequently asked questions
What is the difference between Syncro Connect and Realtime?
Both systems handle time, attendance, absence, fire roll call and visitor management to the same standard. Syncro Connect is a cloud based, web and app system that is fast to set up and ideal for self-service core management. Realtime is installed application software with the broadest feature set, adding HR, document management, access control, job costing and banked hours for larger or more complex operations.
Which system is right for my business?
If you want a fast, modern system for time, attendance, absence and site safety that your team can use from day one, Syncro Connect is usually the right fit. If you need the broadest feature set in one platform, including HR, access control and job costing, Realtime is the better choice. Both are built on the same 30+ years of UK experience since 1989, so you can start with one and move to the other as your needs change.
Do both systems include fire roll call and visitor management?
Yes. Fire roll call and visitor management are available as two separate site safety modules on both Syncro Connect and Realtime. Whichever system you choose, you can account for everyone during an evacuation and manage visitor sign in from the same connected workforce data.
How much do Computime systems cost?
Syncro Connect software is £2 per employee per month, or £3 with the GPS mobile app, on a monthly rolling contract with no setup fees. Optional modules are flat annual prices, and clocking hardware is a one-off cost from £395. Realtime is tailored to your operation, with pricing based on your size and the modules you need. You can see more on our pricing page or book a demo for a quote.
Does it integrate with my payroll software?
Yes. Computime integrates directly with Sage Payroll, and exports your approved hours as a standard file ready for packages including Pegasus and QuickBooks. This removes manual data entry and reduces payroll errors. See more on payroll integration.
Are both systems built and supported in the UK?
Yes. Both Syncro Connect and Realtime are built and supported by Computime’s own team in Leeds, with 30+ years of UK workforce management experience since 1989. When you contact us you speak to someone in Leeds, not an overseas call centre.