Logistics workforce management FAQs
What operators ask before changing a system. If yours is not here, call the Leeds team on 0113 350 9043.
Does this handle drivers’ hours and tachograph rules?▼
No, and it is important to be clear about that. Drivers’ hours under GB and EU rules are a separate regulated regime with their own recording requirements, met through tachographs and tachograph analysis software. What we record is attendance: when somebody started and finished, and what they should be paid. The two things sit alongside each other and most operators run both. Any workforce supplier suggesting their system covers drivers’ hours compliance is worth questioning closely.
How do you handle warehouse staff and drivers in one system?▼
Different clocking methods, one set of records. Warehouse and depot staff clock at a
terminal on their way in, drivers use the
app from wherever they are, and both feed the same timesheet and the same payroll export. That is usually the thing operators are trying to solve, because running two systems means somebody reconciles them every week.
Can we set up agency and temporary staff quickly?▼
Yes, and in logistics that is often the deciding factor rather than the clocking itself. Adding somebody takes a minute, a card takes seconds to issue and seconds to cancel, and access can be set to expire on a date so nobody keeps a working credential after their last shift. Peak intakes of twenty or thirty people are routine rather than a problem.
Is it a warehouse management system?▼
No. Stock, picking, put-away, pick rates and load planning all belong in a WMS or TMS, and those systems do them properly. We handle the people: hours, shifts, absence, access and roll call. Plenty of customers run us alongside a warehouse system, and if a WMS is what you are actually looking for we will tell you that rather than take you through a demo first.
Does it work across several depots?▼
Yes, on one system with access restricted by site, so a depot manager sees their own people rather than everyone in the group. Somebody who covers two sites carries one credential rather than one for each, and hours report by site, department or cost centre. Pricing is per person rather than per site, which matters if you run more than a couple.
Which clocking method suits a depot?▼
Cards or fobs work well and are simple to issue to agency staff, which is why most depots start there.
Biometrics tie the clocking to the person, which some operators want where turnover is high, though it brings consent obligations that cards do not. Facial recognition tends to suit better than fingerprint if people arrive in gloves or handling goods all day.
What about drivers with no signal?▼
The app works offline and uploads when signal returns, so a clocking made in a lay-by with no coverage is not lost. Location is recorded at the moment of clocking and at no other point, so this is not vehicle tracking and would not do the job if that is what you want.
Can we account for drivers and visitors in an evacuation?▼
Yes, provided they signed in. Anyone recorded through
visitor management appears on the
fire roll call alongside staff. On a depot that is the group most likely to be missed, since a third party driver is nobody’s direct report and may have arrived twenty minutes ago.
How much does it cost?▼
£2 per employee per month excl. VAT for the software, or £3 with the mobile app for drivers and anyone off site. Terminals from £395 excl. VAT one off. Charged per person rather than per site, so a group with six depots pays the same as one with two.
How long does it take to put in?▼
The app side runs in days. Terminals need installing, which is a visit rather than a project. The work is agreeing your rules: shift patterns, night and weekend premiums, when overtime starts, how agency hours are handled. That is a conversation with whoever runs your payroll and it is worth doing carefully.