Payroll export FAQs
What businesses ask about getting time data into payroll. If yours is not here, call the Leeds team on 0113 350 9043.
How do you export time data for payroll?▼
Once hours have been approved by a manager, the system produces a file containing what payroll needs: hours worked, overtime at the correct rate, holiday and absence, shift premiums, and cost centre splits if you use them. That file imports into your payroll software. On Realtime with Sage there is no file at all, since the data passes across directly. The whole job takes minutes rather than the days it takes to collect and re-key timesheets.
Does it calculate overtime automatically?▼
Yes, against your own rules rather than a generic assumption. You set what counts as overtime, at what point it starts, and what rate applies, including different rates for evenings, weekends and bank holidays. The system applies those rules to the recorded hours, so payroll receives overtime already calculated and split by rate rather than a total someone still has to work through. Getting these rules right at setup is where most of the value is, and we do it with you.
Does Computime integrate with QuickBooks?▼
We export in the format QuickBooks expects, so approved hours import without re-keying. It is an export rather than a live two-way connection, which in practice matters less than people expect: payroll runs on a cycle, so a file produced at the end of the period does the same job. Direct integration is available for Sage on Realtime.
What is the difference between integration and export?▼
Direct integration means the two systems talk to each other and the data moves without anyone handling a file. An export means we produce a file in the format your payroll expects and you import it, which takes a minute. We are straight about which you get: direct integration with
Sage Payroll on Realtime, exports for Sage, Pegasus and QuickBooks from both systems. Some suppliers describe both as integration; we would rather you knew the difference.
Does Computime produce payslips or handle tax?▼
No. We handle the hours, not the pay. Payslips, P60s, tax codes, National Insurance, pension deductions and RTI submissions to HMRC all belong to your payroll software. What we do is make sure the hours going into it are right, which is where most pay errors originate. If you are looking for payroll software itself, we are not it, and we will say so rather than waste your time.
Will it work with our payroll software?▼
Probably, but ask us rather than take it on trust. Most UK payroll packages import a standard file, and the question is whether the format matches what yours expects. Tell us which system you run and we will check before you commit to anything. A supplier who tells you it works with everything, without asking what you use, has not checked.
How does it handle unpaid working time?▼
By recording when people actually started and finished, rather than when they were scheduled to. Unpaid working time is one of the most common causes of minimum wage underpayment, and it is rarely deliberate: it is the ten minutes before a shift, the handover that overran, the training nobody logged. Whether those hours are paid is your decision and your policy, but you cannot make that decision about hours you never knew were worked.
gov.uk sets out the current rates and rules.
Can we split hours by cost centre or department?▼
Yes. Hours can be attributed to departments or cost centres and exported that way, so labour cost lands against the right part of the business rather than in one lump. If you need it against individual jobs rather than departments, that is
job costing.
What happens if hours are wrong after they have been exported?▼
The correction happens in payroll for that period, as it would with any system, and the underlying record can be amended with an audit trail showing who changed it and when. The more useful point is that exceptions are flagged before the export, so most errors are caught while they are still easy to fix. What you want to avoid is finding out after someone has been paid, which is the situation manual timesheets tend to produce.
How long does setup take?▼
The export itself is quick to configure. The work is in your pay rules: overtime thresholds, premium rates, rounding, how bank holidays are treated, what counts as a late start. That is a conversation rather than a technical job, and it is worth doing properly, because rules set badly at the start produce wrong figures quietly for months.