Construction time tracking FAQs
What contractors ask before moving off paper. If yours is not here, call the Leeds team on 0113 350 9043.
How does this compare with ExakTime, ClockShark or Busybusy?▼
They are good products and they have been at construction time tracking longer than most. The difference is that they are American, built around American payroll, and their UK support is a time zone away. Ours exports for Sage, Pegasus and QuickBooks, handles UK working time records, and when something goes wrong you ring Leeds during your own working day. If you are a UK contractor, that is usually the deciding factor rather than the feature list, which is broadly similar either way.
What happens on a site with no signal?▼
The clocking is held on the phone and uploads when signal returns. Nothing is lost and the worker does not have to do anything about it. This matters more in construction than anywhere else, since half the sites worth having are basements, steel frames or somewhere down a lane with one bar, and a system that only works with full coverage is no use.
Can someone clock in from the van and say they were on site?▼
The location is recorded at the moment of clocking, so a clocking made in a lay-by two miles away looks like one made in a lay-by two miles away. It does not stop anybody doing it, but it means the record shows what happened, which is usually enough. Worth being clear with the crew about what is recorded before you switch it on rather than after somebody notices.
Does it track subcontractors as well as employed staff?▼
Yes, in the same system, with different rules where you need them. That gives you a record of everyone who was on site rather than only the people on your payroll, which matters for site access and for knowing who was there if something goes wrong. Subcontractors are charged the same per person per month as anyone else.
Will the lads actually use it?▼
Mostly yes, provided it is two taps and not a form. Where it goes wrong is when clocking becomes a chore, because then people batch it up at the end of the week and you are back where you started with extra steps. It also helps that accurate recording works in their favour: an early start or an hour waiting for a delivery stops being forgotten by Friday.
Can we track hours against individual jobs?▼
Costing labour against jobs is
job costing, which is in
Realtime rather than Syncro Connect. It records labour time only, not materials or plant, so if you want a full cost per job you would still want that side in your accounting package. Tell us what you need and we will say which product fits rather than selling you the one you landed on.
What if someone does not have a smartphone?▼
It happens less than it used to but it still happens. They can clock in a browser, or at a
terminal if you have a compound or a site office worth putting one in. Worth agreeing your position on personal phones before rollout too, since some contractors offer an allowance and others do not.
How much does it cost?▼
£3 per person per month excl. VAT, which is £2 for the software plus £1 for the app. A crew of twenty is £60 a month. No setup fee, no charge per site and no charge per device, so somebody changing phone or moving between jobs costs nothing.
Does it cost more per site?▼
No. You pay per person, not per site, so a contractor running eight jobs pays the same as one running two. That is worth checking with any supplier, since per-location pricing is common and it punishes exactly the businesses this suits.
How long before it is running?▼
Days. There is no hardware to install and no engineer visit. The work is agreeing your rules: what counts as overtime, whether travel is paid, how you handle a day nobody could work because of weather. That is a conversation rather than a technical job, and you can start a
free trial first to see it working.