Capture travel time from the app

The Syncro Connect app works on iOS and Android and records travel time for your remote and mobile teams accurately, with the minimum of fuss. It also captures the location at each clock, so you have a verified record of where each job started and finished. For more on the location side, see GPS clocking.

✓Travel time recorded accurately between jobs
✓Staff clock in and out from their own phone
✓Distance and duration captured for each trip
✓Log travel against specific job or case numbers

Why recording travel time matters

For staff with no fixed workplace, travelling between assignments generally counts as working time under the working time regulations, and it counts towards pay for minimum wage purposes too. An engineer doing five calls a day can easily spend two hours driving between them, and if that time is not recorded it is not being paid.

People are paid for the driving

Travel between jobs is recorded rather than estimated, so nobody is arguing at the end of the month about how long the run to the second call took.

A record if you are asked

Unpaid travel time is one of the more common causes of minimum wage underpayment, and it is rarely deliberate. A time-stamped record is what shows what was worked and what was paid.

Travel separated from site time

The two are recorded distinctly, so you can see how much of a day was spent working and how much getting there, rather than one figure covering both.

One app for travel, hours and payroll

The Syncro Connect app installs on staff’s own iOS or Android phones, so a mobile team records travel and clockings in the same place, without paper logs or a spreadsheet somebody maintains.

  • Travel time between jobs recorded per person, per journey
  • Kept separate from time on site rather than merged into one total
  • Recorded against a job reference where you use them
  • Feeds straight into payroll with travel and site time distinguished
  • Clocking from anywhere, with GPS at the point of clocking
  • Works offline, so a job in a basement or out in the sticks still records

What you get from recording travel

Travel that is actually recorded

Captured as it happens rather than added up at the end of the week, when the second call of Tuesday is already a vague memory.

Paid correctly, and provably so

Travel between assignments usually counts as working time, and a timestamped record is what shows it was paid.

Attributed to the right job

Travel recorded against a case or job reference, so you can see how much of a call-out was the call and how much was getting there.

No hardware, no fuss

Runs on the phone in the van driver’s pocket. Nothing to install in vehicles, nothing to issue, nothing to replace when it breaks.

Works where the signal does not

The record is held on the phone and uploads when connectivity returns, which matters when half a field team’s day is spent in places with one bar.

Who records travel time with Computime

If a good part of your team’s day is spent getting from one job to the next, this is the gap it fills.

Field engineers and technicians

Travel between call-outs recorded against each job, so you can see how much of a visit was the work and how much was the drive.

Care and support workers

Travel between client visits is one of the most scrutinised areas of minimum wage compliance in domiciliary care. A recorded journey is the difference between paying it and hoping nobody asks.

Drivers and couriers

Driving and delivery time recorded across the day, so the working day is what happened rather than what the schedule said.

Trades and site teams

Travel between sites captured properly, and hours that reach payroll already split between travel and work.

Why choose Computime?

For over 35 years, since 1989, we have helped UK businesses record what their staff actually work, on site, on the road and across multiple locations.

Travel time is part of the Syncro Connect app rather than a separate product with its own subscription, and it lands in the same records as everything else, so travel, hours worked, holiday and payroll export all come from one place.

Built and supported by our own team in Leeds. When you call, you speak to someone here.

800+

UK businesses trust Computime systems

35+

years of UK workforce experience since 1989

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£3

per employee per month excl. VAT, app included

Travel time FAQs

What employers ask about recording and paying travel between jobs. If yours is not here, call the Leeds team on 0113 350 9043.

Does travel between jobs count as working time?
For workers with no fixed workplace, travel between assignments during the working day generally does count, and it counts towards minimum wage pay. Ordinary commuting from home to a fixed place of work generally does not. Where it gets less obvious is the first and last journey of the day for mobile workers, which has been the subject of case law and is worth getting advice on for your own arrangements. The gov.uk guidance on minimum wage is the starting point.
How do you track engineer travel time versus on-site time?
The engineer clocks out when they leave one job and in when they arrive at the next, so the gap between the two is recorded as travel rather than being lost or absorbed into the following job. At the end of the day you have two separate figures: time on site and time getting there. That distinction is what most paper timesheets lose, because people write down the hours they worked and round the driving away.
Does it record mileage as well as time?
It records time, which is what determines pay. Mileage is separate, and the travel time feature does not capture it. If you are on Realtime, its expenses module takes mileage claims alongside receipts, so the claim sits against the same employee record as the hours. What neither product does is work the mileage out for you from where the van went, so if automatic mileage capture is the main thing you are buying, a dedicated mileage app will serve you better and we would rather say so.
Can travel be paid at a different rate from working time?
Because travel is recorded separately, it can be treated separately when the hours reach payroll, so if your contracts pay travel at a different rate the figures arrive already split rather than needing unpicking. Whatever rate you use, the total still has to average out at or above minimum wage across the pay period, which is the point at which unpaid or underpaid travel usually causes a problem.
What if someone forgets to clock at a job?
It shows as an exception for a manager to sort out, with the correction recorded and visible to the employee. That is better than a paper timesheet, where a missed entry usually gets filled in from memory a week later and nobody knows it happened. The realistic aim is not perfect clocking, it is knowing which records need a second look.
Does it work in areas with no signal?
Yes. Clockings are held on the phone and upload when signal returns, which matters more for travel than for anything else, since the places people drive between are often the places with no coverage. Nothing is lost and the employee does not have to do anything about it.
Is this tracking where staff drive?
No. GPS is recorded at the moment of clocking and nowhere in between, so the app knows where a journey started and ended but not the route or anything about it. If you want vehicle tracking that follows a van through the day, that is a different product from a different supplier, and it carries obligations under UK GDPR that this does not.
What does it cost?
Travel time recording is part of the Syncro Connect app rather than an extra, so it comes with the £3 per employee per month excl. VAT that covers the software and the app together. No separate subscription and no per-device charge.
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