Syncro Connect app showing a hospitality employee's holiday entitlement balance on an Android phone

Smarter workforce management for hospitality

Managing a workforce across shifts, roles, and locations is complex when staff change often and demand peaks without warning. Computime gives you full visibility and control over your team, helping you improve efficiency and reduce labour costs.

✓Accurately track staff working hours and attendance
✓Monitor lateness, absences, and overtime with absence management
✓Manage shift patterns and staffing levels across every venue
✓Reduce payroll errors through automated data capture
✓Improve productivity with real time workforce insights

By automating time and attendance, hospitality businesses can focus less on administration and more on looking after guests.

How our solutions help

By combining hospitality workforce management with time and attendance tracking and integrated access control, you gain full visibility and control over your operations. This enables you to:

1Optimise staffing levels and reduce labour costs
2Improve staff accountability and performance
3Keep service consistent during peak periods with the right staffing
4Reduce administrative workload through automation
5Make faster, data-driven staffing decisions

Workforce visibility and staff accountability

Clear insight into staff activity is essential for maintaining high service standards and protecting your business. Computime lets you:

✓Track staff attendance across every shift and venue in real time
✓Ensure the right people are in the right place at the right time
✓Spot inefficiencies and improve how staff are deployed
✓End inflated hours with verified clocking
✓Maintain accurate records for reporting and compliance

This level of visibility helps managers make better decisions, improve accountability, and keep service quality consistent.

Syncro Connect time and attendance software dashboard showing live staff attendance across a hospitality business

Integrated systems for efficient operations

Computime connects time and attendance, scheduling, visitor management, and access control in one place, and exports clean hours to the payroll package you already use.

Connecting these together removes manual re-keying, reduces errors, and keeps your whole operation running on one accurate set of records.

Supporting security through smart access control

Workforce management comes first, but security matters in hospitality too, where staff, stock, and cash all need protecting. Computime’s access control works alongside your workforce tools, driven by the same staff record, to:

✓Restrict access to staff-only and sensitive areas such as stockrooms, cellars, and cash offices
✓Support role-based permissions so each staff member can reach only what their job requires
✓Update access automatically when staff join, change role, or leave
✓Maintain detailed access logs for auditing and compliance

This keeps your business secure without slowing your team down or adding admin.

Key benefits for hospitality businesses

Computime’s workforce management and access control deliver measurable results across your operation.

Improved operational efficiency

Simpler staff management and faster daily processes.

Better workforce control

Full visibility over staff activity, hours, and performance.

Reduced administrative work

Automated time tracking and payroll export instead of manual re-keying.

Lower labour costs

Accurate hours and tighter rota control help you manage your biggest cost.

Stronger security

Protect staff, stock, and cash with role-based access control.

Scales with you

Suitable for a single venue or a multi-location hospitality group.

Workforce challenges in the hospitality industry

Hospitality businesses face workforce challenges few other sectors do: fast-paced service, high staff turnover, casual and part-time teams, and demand that changes by the hour. Without the right systems, these lead to inefficiencies, higher costs, and inconsistent service.

Computime is built to tackle these issues directly.

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High staff turnover

Frequent staff changes make consistency hard. Fast onboarding, accurate attendance tracking, and clear workforce visibility reduce disruption and help new starters clock in from day one.

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Complex shift management

Rotating shifts, split shifts, peak periods, and last-minute cover are difficult without the right tools. Computime simplifies scheduling and helps managers respond quickly to demand.

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Payroll errors and admin burden

Manual processes cause inaccuracies in hours, overtime, and pay. Automated time and attendance reduces errors, speeds up payroll, and saves administrative time.

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Inconsistent service levels

Poor visibility leads to understaffing or misallocated teams, hurting service. Real time data ensures staff are deployed effectively across every venue.

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Lack of workforce visibility

Without insight into staff activity, monitoring performance and accountability is hard. Centralised systems provide real time reporting for informed decisions.

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Why choose Computime?

For 30+ years since 1989 we have helped UK businesses take control of their workforce, cutting payroll admin, ending inflated hours with GPS and biometric verification, and staying compliant with UK working time regulations.

Unlike generic workforce software, our systems are built and supported by a dedicated Leeds team, scale from 10 to 5,000 employees, and integrate directly with Sage Payroll, with export for Pegasus and QuickBooks. When you contact us you speak to someone in Leeds, not an overseas call centre.

800+

UK businesses trust Computime systems

30+

years of UK workforce experience since 1989

4.5

average rating on Google from UK customers

UK

based support team on hand when you need them

Hospitality is one of the UK’s biggest employers

It is also one of the hardest sectors to staff, with high turnover, casual and part-time teams, and demand that shifts by the hour. Accurate workforce data is what keeps it under control.

3.6m

people work in UK hospitality, the third largest employer in the country

UKHospitality

97.7%

of UK hospitality businesses are small businesses

House of Commons Library

£96bn

contributed to the UK economy by hospitality each year

UKHospitality

Case studies

See how UK businesses use Computime to manage their workforce.

“

We are really pleased with our Computime solution. Introducing this system means that payroll is now processed accurately and efficiently, helping to boost morale both for our head office staff and our field teams. Real time data means we know where our employees are, allowing us to operate more efficiently.

James Dunlop

Financial Manager, Landworth Electrics

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“

We are very pleased with the smooth implementation. Computime worked very hard to make sure installation was completed within the time frame and with minimum disruption. The in-depth training allowed us to focus on production and keeping our employees safe at work while ensuring efficiency.

Clare Barker

HR Manager, Wholebake Limited

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“

I was tasked with sourcing a computerised time and attendance solution to replace our manual clocking system. The Computime website contained all the information I needed, making the decision straightforward. The software proved easy to use and the helpdesk was very helpful and friendly. Computime have exceeded all of our expectations and objectives. I would definitely recommend them.

Purchasing Manager

BSK Laminating

Hospitality Industry FAQS

How do your solutions improve workforce management in hospitality?

Our systems automate time and attendance tracking, give real-time visibility of staff across shifts and sites, and support efficient rota scheduling. For hospitality businesses juggling peak periods and last-minute changes, this reduces admin, improves productivity, and ensures the right staffing levels at all times.

Can your systems handle casual, part-time, and seasonal staff?

Yes. Hospitality runs on flexible teams, and Computime is built for it. New starters can clock in from day one, casual and part-time hours are tracked accurately, and seasonal staff can be added or stood down quickly. This keeps records accurate during busy periods without adding admin.

Can your systems help reduce payroll errors?

Yes. Computime integrates directly with Sage Payroll and exports your approved hours as a standard file ready for packages including Pegasus and QuickBooks, so staff are paid accurately based on actual hours worked. This removes manual data entry, ends inflated hours through verified clocking, and minimises costly payroll errors.

Are these solutions suitable for different types of hospitality businesses?

Yes. Our systems are flexible and scalable, making them suitable for hotels, restaurants, bars, resorts, and multi-site operations. Whether you run a single venue or a large hospitality group, the system can be tailored to the specific needs and scale of your business.

How does access control support workforce management?

Access control ensures staff can only enter authorised areas, supporting better oversight and security. When combined with time and attendance data, it gives a complete picture of staff activity, who is on site, where, and when, helping protect both your team and your guests.

How easy is it to implement your systems?

Our team manages the full implementation, from initial consultation through to installation and training, ensuring minimal disruption to your operations. You can also start a free trial to explore the software straight away.

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