Palm detection access control FAQs
How does palm detection work?
The terminal scans the unique pattern of a person’s palm and converts it into a mathematical template. When someone holds a hand over the reader, the scan is compared with stored templates and the door unlocks or the clocking is recorded in around a second. The scan is completely contactless.
Does the system store an image of my palm?
No. The terminal stores a mathematical template, not a photograph or image of your hand. The template cannot be reverse engineered back into a picture of your palm, and it is deleted from the terminal and the system when someone leaves.
How does palm detection compare with fingerprint and facial recognition?
All three tie entry and clocking to the right person. Palm detection is contactless like facial recognition, and it reads reliably where worn or marked fingertips can make fingerprint scanning less consistent. Some staff also prefer a palm scan to a camera. We can help you choose the right mix for your site.
What if some staff prefer not to use biometrics?
Our terminals support card, PIN and app options alongside palm scanning, so you can offer staff a genuine alternative. The ICO advises employers using biometrics to provide one, and we can set this up as part of your installation. See the ICO guidance on biometric recognition for more detail.
Can the same terminal handle clocking in and out?
Yes. The same palm scan that opens the door can record a clocking in your time and attendance system, so you get verified hours and controlled entry from one piece of hardware.
Does it work with payroll?
Yes. Verified clockings flow into your time and attendance records, and Realtime integrates directly with Sage Payroll, with export for Pegasus and QuickBooks, so hours reach payroll without rekeying.